Job Description
Description We're a highly-regarded property in our area looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletries, washing and ironing sheets, and other general tasks. If cleaning is a task that sparks joy for you and you love working with a team, we want to hear from you!
Responsibilities CORE WORK ACTIVITIES •Respond promptly to requests from guests and other departments
•Fill cart with supplies and transport cart to assigned area
•Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
•Replace guest amenities and supplies in rooms
•Replace dirty linens and terry with clean items
•Clean bathrooms
•Remove trash, dirty linen, and room service items
•Check that all appliances are present in the room and in working order
•Straighten desk items, furniture, and appliances
•Dust, polish, and remove marks from walls and furnishings
•Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials
•Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information
•Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation
•Speak with others using clear and professional language
•Support team to reach common goals
•Ensure adherence to quality expectations and standards
•Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
•Reach overhead and below the knees, including bending, twisting, pulling, and stooping
•Stand, sit, or walk for an extended period of time
•Attention to customer service with a professional and pleasant personality
•Available to work a flexible schedule including evenings, weekends, and holidays
•Perform other reasonable job duties as requested by Supervisors
•Ensure guest rooms are clean and tidy according to our hotel's standards before guests arrive
•Respond to general inquiries from guests
•Manage the cleanliness of common spaces such as the hallways, public restrooms, and hotel lobby
•Track rooms cleaned and document lost and found items, damage, and repairs needed
•Mop, vacuum, make beds, change sheets, do laundry, stock rooms, and do other cleaning duties as assigned
Qualifications •At least 1 year of experience as a professional housekeeper preferred
•Possesses a strong work ethic with exemplary organizational, time management, and communication skills
•Experience with a variety of cleaning products and techniques
•High school diploma, G.E.D. or equivalent SpringHill Suites by Marriott Kalispell
Job Tags
Holiday work, Flexible hours, Afternoon shift,