Job Description
Hours: 40
Schedule: Schedule will vary based on location. Must be flexible to meet current and future business needs.
Pay: $21.17 per hour
Purpose of Position: This position is responsible for effectively and efficiently processing customer transactions in a branch environment by providing appropriate recommendations to customers who may need guidance in identifying the right financial solutions for their financial needs. This will lead to long-term mutually beneficial relationships, achievement of business objectives, and an increased awareness of ESL's self-service and digital service offerings.
Accountabilities: Incumbents in this role will provide provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities.
As a Universal Banker at ESL you will: - Create a positive face to face member experience
- Build long lasting relationships with members
- Work in either a Teller or Relationship Banker position depending on the branch needs
- Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner
- Help members recognize and obtain the most appropriate solutions for their financial needs
- Educate and Refer a variety of products and services to members
- Assist members with accounts, loans and maintenance
- Learn about the banking and finance industry
- Gain exposure to career opportunities at ESL
Qualifications: - One year in sales/service in the financial services or comparable industry
- High School diploma or High School equivalency diploma required
- Strong, communication, problem solving and decision making abilities
- Prior Sales Experience preferred
- A high degree of flexibility to support branch needs
- Proficient in building customer and peer relationships
- Proficient in PC applications
- Understanding of banking products and services preferred
- Notary preferred; if not obtain within 12 months of filling role
- Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL
- Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper
Why work at ESL? ESL is one of the largest and most successful federal credit unions in the country. We are locally owned and known for valuing people and sharing our success with our employees. We are proud to hire great people with a variety of perspectives and cultural backgrounds who represent the Rochester area.
ESL offers a very generous compensation and benefits package including health, dental, life, 401k, vacation, paid holidays, performance incentives, and more.
We're committed to diversity, equity, and inclusion. ESL recognizes the importance of a culture that embraces diversity and values individual differences. We are committed to cultivating a diverse workforce at all levels that mirrors the communities we serve. We welcome applications from people with diverse perspectives and backgrounds. We strive to create an inclusive, respectful and equitable environment, which makes ESL a great place to work!
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) ESL Federal Credit Union
Job Tags
Hourly pay, Holiday work, For contractors, Flexible hours,