Job Description

Deadline of the application: 1/20/2025

The Store Manager leads customer service and sales operations of a dispensary location. Manages sales performance and identifies sales opportunities. Develops and implements store strategies and tactics that achieve sales, service, and operational performance goals.

KEY DUTIES AND RESPONSIBILITIES:

• Manages all recreational and medical cannabis sales operations
• Manages store opening and closing procedures
• Builds and increases customer retention, fosters customer relationships, and develops brand awareness and loyalty.
• Provides escalated guidance to customers as needed including resolving customer complaints
• Performs daily cash verifications and recordings
• Manages store delivery, transfers, and inventory management processes
• Manages workforce and performance management efforts including hiring, onboarding, training, mentoring and evaluating employee performance
• Ensures that processes and procedures are compliant to internal policies and standards as well as local and state regulations
• Ensures compliant processes related to inventory reporting, employee reporting, patient reporting, and packaging
• Manages store budget and reporting
• Maintains the cleanliness and organization of the store including organizing products and inventory, sweeping, mopping, and dusting
• Manages staff scheduling
• Other duties as assigned

REQUIRED QUALIFICATIONS:

• 8 years of customer service and/or sales experience
• 3 years of management experience
• 2 years of cannabis industry experience
• High school diploma, GED, or equivalent education
• Must hold or obtain a valid Colorado Marijuana Enforcement Division (MED) Employee Badge
• Excellent verbal communication skills
• Excellent customer service skills
• Excellent critical thinking and problem-solving skills
• Proficiency using Google Suite and/or Microsoft Office programs including Gmail, Calendar Docs, Sheets, Word, and Excel
• Knowledge of METRC
• Knowledge of local and state laws related to cannabis sales including Marijuana Enforcement Division (MED) regulations

PREFERRED QUALIFICATIONS:

• Experience with the DutchiePOS system

COMPENSATION DETAILS:

• The pay range $63,000- $73,000; actual pay will be determined based on qualifications
• Bonus eligibility
• Eligible for tips
• Accrue paid time off (PTO) immediately; starting at 2.5 weeks per year
• Health, Dental, and Vision insurance plans are available
• Supplementary insurance plans are available including Life, Disability, Accident, and Critical Illness
• 401k and ROTH 401k plans
• ZayZoon: “Earned Wage Access! Get Paid whenever you need with wages-on-demand via ZayZoon. No need to wait until payday!

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Job Tags

Local area, Immediate start,

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