Job Description

About Numa

Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions—from rescuing customer calls and voicemails that generate more revenue to reducing customer resolution times that drive overall customer satisfaction (CSI) to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors (Google, Threshold, Costanoa, Mitsui, and Touring Capital).

About the Role

We’re looking for a star: a sharp, resourceful, and ambitious Chief of Staff to work alongside the COO and the full executive team. This is a high-impact role at the center of a fast-growing, venture-backed SaaS company—supporting company-wide execution, driving strategic initiatives, and helping the business scale with clarity, speed, and focus.

This isn’t a role for spectators. The pace is intense, the expectations are high, and priorities move fast. You’ll be responsible for high-leverage, cross-functional work—modeling and analysis, special projects, board and fundraising prep, internal communication, and operational planning. You’ll be trusted to handle complex and sensitive work with precision, urgency, and calm under pressure.

You should thrive in a high-speed environment where fast, informed decision-making is the norm. If you need long cycles to get aligned, or struggle to keep up with changing priorities, this won’t be the right fit. But if you want to be in the middle of it all, doing meaningful work every day with a leadership team that moves fast and expects the same—you’ll love it here.

What You’ll Do

• Act as a thought partner to the COO and exec team, helping drive clarity, alignment, and momentum on top priorities
• Own and execute cross-functional special projects—often undefined or first-of-their-kind for the company
• Build business cases and financial models that support decisions across product, GTM, operations, and growth
• Prepare materials and analysis for board meetings, investor updates, and fundraising processes
• Identify and fix operational bottlenecks—bringing structure and follow-through to important initiatives
• Run and improve key rhythms like exec meetings, quarterly planning, and all-hands communications
• Keep the exec team focused, informed, and connected—making sure decisions turn into outcomes

Who You Are

• 2–4 years at a top-tier consulting firm (e.g., McKinsey, BCG, Bain), investment bank, or in a high-growth tech environment in a strategy or ops role
• MBA highly preferred—or equivalent experience in a fast-paced, analytical, high-ownership role
• Highly analytical and fluent in Excel/Sheets and PowerPoint/Slides—confident building models and synthesizing complex information
• Fast, decisive, and effective under pressure—you know how to move quickly without sacrificing quality
• A clear and confident communicator who can simplify complexity for different audiences
• High-motor: you’ve got capacity, drive, and hunger to take on more than your fair share—and you love it that way
• Ambitious and impact-oriented—you want to be at the center of the action, contributing wherever you can move the needle
• Low ego, no drama—collaborative, trusted, and willing to do whatever the team needs
• Comfortable in ambiguity and resource-constrained environments—you don’t wait to be told what to do

Bonus Points

• MBA is a big plus
• Experience in SaaS, B2B tech, or a venture-backed startup
• Expertise with modern toolsets, including Google Suite, AI, reporting, and project management platforms
• Interest in eventually stepping into a GM, product, or operational leadership role... or founding your own company

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