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The Account Director, Technology should bring deep experience in B2B tech and a highly proactive approach to client management. This role requires someone who can confidently develop and lead forward-thinking strategies that build trust with clients and inspire confidence within the team. The ideal candidate has a strong track record of collaborating on and pitching top-tier tech brands—supporting a team of pitchers while also stepping in to lead pitches when needed.
We're looking for someone who thrives on creative problem-solving, maintains a positive mindset, and executes flawlessly. A passion for cutting-edge technologies—like cloud, adtech, fintech, retail tech, cybersecurity, and beyond—is essential. Teamwork isn't just a buzzword here; it's the driving force behind everything you do.
Primary Responsibilities:
Client Management: Strong experience as the client lead, spearheading the strategy and execution of integrated accounts—across services or internationally, including seamlessly incorporation of B2B strategies in a proactive manner. Anticipate client needs and prepare in advance, troubleshooting clients’ problems as they arise; ensure that all accounts are strategically on target with clients’ business objectives. Manages deadlines and keeps team accountable.
Team Management: Manage multiple mid-to-large accounts and teams of three or more members cross-function and cross-geography. Team management and mentorship to drive results and guide junior team members. Works alongside practice leader to provide top-tier strategic counsel to account teams in a proactive and efficient manner to meet the client’s desired goals.
Strategy: Strong B2B strategic thinking and experience developing programming and plans from research to strategy to tactics and measurement. Lead client meetings and planning sessions; brainstorm with clients in real-time about media strategy and approach. Lead internal account team strategy sessions and the corresponding development, planning and execution of client media strategies. Proactively generate winning ideas and opportunities to support client objectives and stories
Writing: Excellent strategic writing skills with experience developing published opinion pieces and thought leadership content for clients.
Media Relations/Relationships: Maintain solid relationships with top-tier media and proven ability to drive results for strategic integrated media programs. Moderate media interviews; lead media training for C-level execs; oversee the creation of media briefs, key messages, and talking points; initiate implementation of media events such as press conferences, briefings, and media tours; serve as the senior on-site agency contact for press interviews at conferences and events.
Client Service: Responsible for setting a standard of excellent and consistent work, delivering superior client service at all times. Maintain a thorough understanding of clients’ businesses and industries; actively follow and understand emerging issues, trends, and news impacting clients’ business, and competitors, and proactively advise the team and client regarding how best to leverage or address these developments. Entertain clients appropriately to cement relationships and better understand their business.
Presentation Skills: Demonstrate superior presentation skills and proven ability to present plans and “sell in” new ideas to even the toughest clients. Be able to deliver a handful of slides in a new business presentation—both the creation of the slides and the presentation delivery.
Requirements/Qualifications + Success Factors:
· 7+ years’ experience in enterprise tech, B2B and/or B2C tech
· Deep expertise working with and a passion for B2B tech brands
· Superior oral and written communication skills; advanced proofreading and editing ability
· Demonstrable record of contributing to winning new business, including the cultivation of strong client relationships
· Demonstrated proficiency and affinity for digital tools and platforms
· Experience supervising and providing guidance to junior team members; strong team building and mentorship aptitude; effectively develops and retains staff; reinforce the importance and value of each team member’s contributions
· Proven track record for providing and selling in highly strategic counsel/recommendations to clients; ability to handle crisis response and issues management
· Exposure to large-scale industry events and helping tech brands differentiate
· Ability to travel as necessary contingent on client and new business needs (requirements vary)
· Creative skills and passion for moving the needle for clients is a must
· Analyst relations and investor relations experience preferred but not mandatory
· Positive attitude to grow clients and team members
We believe in flexibility and have the structure to make that our reality. MWWLife is our robust suite of benefits, programs, and incentives designed to support our employees’ experience during every phase of their careers. Forged in the spirit of flexibility and growth, it’s about the freedom to live your best life, both personally and professionally, and embodies the culture of caring that we cultivate at MikeWorldWide.
Highlights Include:
· Mental Health Awareness Days
· Commuter Benefits
· Professional Trainings and Workshops
· Phone and Wellness Stipend
· Offices are closed between Christmas Eve and New Year's Day
MWW Values:
At MWW, our values are what set us apart and give us the energy to move forward with confidence and excellence.
· Passion: We have a real passion for what we do. It’s why we get up every day and it’s what drives us to work harder, care more and execute flawlessly.
· Inclusivity: We’re inclusive – for real. Our respect and appreciation for diverse backgrounds and perspectives lead us to greater innovation, enhanced creativity, and richer experiences.
· Curiosity: Our endless curiosity opens us up to new ideas, collaboration, and growth. It drives our desire to immerse ourselves in the knowledge of others and the culture of the world about us.
· Empathy: Our authentic empathy gives us a sense of understanding which informs our work, enhances our ability to deliver for clients and elevates us from colleagues to family
· Independence: Our hard-earned independence gives us the freedom and flexibility to dream big, take risks and do what’s right – for our clients, our agency and each other
· Initiative: We have a spirited initiative – we’re fast, focused and fearless. It’s that confidence and pride in our ability to deliver exceptional work for exceptional clients.
Our Philosophy:
At MikeWorldWide, we are built to care. We care about each other, our clients, our work and our world. We have an inherent collective empathy that informs our ideas, energizes our work and elevates us from likable colleagues to beloved family.
We’re an independent agency and we care a lot about that. Our independence gives us the freedom and flexibility to dream big, take the risks worth taking, and to do the work worth caring about. Most importantly, it lets us do what’s right, for our employees, our families and friends, and of course, our clients.
Creating authentic and lasting connections for our clients—and the people who value those clients—is why we exist. We want them to be loved because their success is ours. And so, for them, we create work that people care about because now, more than ever, CARING COUNTS .
We celebrate diversity in our employees and partners, and we're committed to building a safe and inclusive workplace environment where we all can feel comfortable and thrive while we bring our best ideas to life. We're proud to be an equal opportunity employer, and we encourage future MWW families from traditionally underrepresented and underserved communities to apply.
Referrals increase your chances of interviewing at MikeWorldWide by 2x
Medical insurance
Vision insurance
401(k)
Paid maternity leave
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